Privacy Policy

Privacy Policy for SilverSupporters.se

Last Updated: 2024-12-23

Alvin Gustafsson (“we,” “our,” “us”) operates the website SilverSupporters.se (the “Site”) and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws. By using our Site, you agree to this Privacy Policy.

1. Data Controller Information

  • Business Name: Alvin Gustafsson
  • Website Name: SilverSupporters.se
  • Email: info@silversupporters.se
  • Address: Krogtäppan 180, 137 68, Jordbro, Sweden

2. Information We Collect

We collect the following types of personal data:

a. Information You Provide:

  • Name
  • Email Address
  • Billing and Shipping Address
  • Payment Information (processed securely by third-party payment providers)
  • Other information you provide through forms, emails, or interactions with our Site

b. Information We Automatically Collect:

  • IP address
  • Browser type and version
  • Time zone setting and location
  • Operating system and platform
  • Usage data, including page visits, clicks, and browsing behavior

c. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze website usage.

3. How We Use Your Data

We use your personal data for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment and delivery.
  • Customer Support: To respond to inquiries and provide customer service.
  • Marketing and Communication: To send promotional emails, newsletters, or updates (only with your consent).
  • Personalization: To customize your experience and recommend products.
  • Legal Compliance: To comply with applicable laws and regulations.

4. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Performance of a Contract: To fulfill your purchase orders.
  • Consent: For sending marketing communications and using certain cookies.
  • Legitimate Interests: For improving our Site and preventing fraud.
  • Legal Obligation: To comply with regulatory requirements.

5. Data Sharing

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Payment processors, delivery partners, and IT service providers who help us operate our business.
  • Legal Authorities: If required by law or to protect our rights.
  • Analytics Providers: For website performance and user behavior analysis.

All third parties are contractually obligated to protect your data and use it only for the purposes specified by us.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, including legal, tax, and reporting obligations. When your data is no longer required, we securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

  • SSL encryption for secure data transmission
  • Regular security audits
  • Restricted access to sensitive data
  • Secure storage solutions

However, no online transmission is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Your Rights Under GDPR

As an EU resident, you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data under certain conditions.
  • Right to Restriction: Limit the processing of your data in specific circumstances.
  • Right to Data Portability: Receive your data in a structured, commonly used format.
  • Right to Object: Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: Withdraw consent at any time, without affecting the lawfulness of prior processing.
  • Right to Lodge a Complaint: File a complaint with your local data protection authority.

To exercise your rights, contact us at info@silversupporters.se.

9. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure an adequate level of protection through:

  • EU Standard Contractual Clauses
  • Binding Corporate Rules
  • Adequacy decisions from the European Commission

10. Cookies and Tracking Technologies

We use cookies to improve your experience on our Site. These may include:

  • Essential Cookies: Required for website functionality.
  • Analytics Cookies: For tracking usage and performance.
  • Marketing Cookies: To provide targeted ads and promotions.

You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

11. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in legal, technical, or business developments. The updated policy will be posted on our Site with the effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Your privacy is important to us. Thank you for trusting SilverSupporters.se with your personal data.